Consumers prefer to be able to speak directly with businesses and are more likely to support and buy from companies that take time to respond quickly. Not to mention that 52% of consumers view companies more favorably when the customer service is personalized to them, their interests and their needs.
We will work with you to create an on-brand, customized live chat that incorporates easily with your existing strategy and company website. This service can be added to any or all of the pages on your website with automatic messaging set up to assist and help visitors navigate your site. Along with the automatic messages, the Messenger system will send notifications to you and your team so that you can speak with interested consumers directly through your mobile device or computer.